Legal Document

Mellbet Terms & Conditions — Everything You Need to Know Before You Play

Please read these Terms & Conditions carefully before opening an account with mellbet. All members are required to comply with every condition stated here.

Last Updated: January 2026
Key Highlights at a Glance

For a quick and easy overview of the key points in mellbet's Terms & Conditions,

Eligibility & Age Requirements

You must be 18 or older to open an account with mellbet. Registration by minors is strictly prohibited, and any account found to be in violation will be permanently closed.

Bonus & Wagering Terms

All bonus offers carry their own wagering requirements. Read the relevant terms carefully before claiming a bonus — misuse will result in cancellation.

Payments & Withdrawals

Specific limits and processing times apply to deposits and withdrawals. mellbet reserves the right to hold large withdrawal requests until KYC verification is completed.

Prohibited Activities

Creating multiple accounts, bonus abuse, fraud, and collusion are strictly prohibited. Any such activity will result in account closure along with full balance forfeiture.

Account Security

Keeping your account login details confidential is your responsibility. Sharing or allowing others to access your account is prohibited. Report any unusual activity immediately.

Responsible Gaming

Mellbet is committed to responsible gaming. Deposit limits, session limits, and self-exclusion options are always available. For more details, Responsible Gaming Page View.

1General Introduction & Acceptance

These Terms & Conditions ("Terms") govern your use of the mellbet platform and its services. By accessing mellbet.win or creating an account, you are considered to have read, understood, and accepted these Terms.

Mellbet is an internationally licensed online gaming platform, with all services designed with Bangladeshi players in mind. By joining mellbet, you agree to these terms as a legally binding agreement.

Important: Please read these full Terms & Conditions before registering with mellbet. If any part is unclear, contact our support team.

Mellbet reserves the right to modify these Terms at any time. Continued use of the platform after any changes constitutes your acceptance of the updated Terms.

2Account Registration & Verification

A valid, active account is required to access all mellbet services. You must provide accurate and up-to-date information at the time of registration.

Information Required at Registration

  • Full legal name (as per National ID)
  • Date of birth (for age verification)
  • Active mobile number or email address
  • Current residential address
  • Preferred currency (BDT)

KYC Verification

Mellbet follows a KYC (Know Your Customer) process to ensure safe gaming. Identity verification is mandatory in the following situations:

  • Before your first withdrawal
  • For deposits or withdrawals above a specified amount
  • If suspicious activity is detected on an account
  • Mellbet reserves the right, at any time it deems necessary,

Required Documents: A clear photo of your National ID (NID), passport, or driving license, along with a recent utility bill or bank statement.

Each person may hold only one mellbet account. If multiple accounts are found linked to the same individual, all accounts will be closed and all balances forfeited.

3Eligibility Criteria

The following eligibility requirements must be met to use the mellbet platform:

  • Age: You must be at least 18 years of age. In jurisdictions where the minimum age is 21, that age requirement applies.
  • Legal Capacity: You must be legally capable of entering into a binding agreement.
  • One Account: Only one account per person, household, address, or IP address is permitted.
  • Own Funds: You must bet using your own funds — not borrowed or illegally obtained money.

Warning: mellbet employees, their immediate family members, and mellbet affiliate partners are not eligible to participate in any bonus programs.

4Deposit & Withdrawal Policy

Deposit

Mellbet accepts Mobile Banking, Nagad, Rocket, bank transfer, and cryptocurrency for deposits. The minimum deposit amount is BDT 500.

  • All deposits can be made in Bangladeshi Taka (BDT).
  • Deposits are usually credited to your account instantly
  • Any payment processing issues will be resolved within a maximum of 24 hours
  • Mellbet does not charge deposit fees, though your payment provider may apply their own charges.

Withdrawal

The following conditions apply to all withdrawals from mellbet:

  • Minimum withdrawal amount is BDT 1,000
  • Withdrawals can only be made using the same payment method used for the deposit
  • Withdrawals will not be processed until KYC verification is complete
  • Most withdrawals are processed within 30 minutes to 24 hours
  • Withdrawals may be temporarily suspended in cases of suspicious activity.

Please note: Wagering requirements must be met before any balance earned from bonuses can be withdrawn.

5Bonus & Promotion Policy

Mellbet offers a range of bonuses and promotional offers. Each offer comes with its own terms, which must be read before claiming.

General Bonus Terms

  • All bonuses have a specified wagering requirement (x times).
  • Wagering must be completed within a specified time period after claiming a bonus.
  • Certain game or betting category restrictions may apply when using a bonus.
  • Cashback bonuses are credited directly to your real balance and may be wagering-free
  • The same bonus cannot be claimed more than once from the same household or IP address

Welcome Bonus

Mellbet offers a welcome bonus for new members. To claim it:

  • Your first deposit must meet the minimum required amount
  • Your first deposit must be made within 7 days of registration
  • The welcome bonus can only be claimed once per account

Warning: Bonus balance and real balance are tracked separately. Make sure wagering requirements are fulfilled before requesting a withdrawal.

6Betting Rules & Restrictions

The following general rules apply to all betting on mellbet:

Sports Betting

  • Minimum bet amount is BDT 100; maximum limits vary by market and event
  • Once a bet is accepted, it cannot be changed or cancelled
  • Odds may change up until a bet is accepted; once a bet is confirmed, the odds at that moment will apply.
  • If a match is abandoned or cancelled, the stake will be refunded.
  • Mellbet reserves the right to void any bet accepted after the outcome due to network delays during live betting.

Casino Gaming

  • All casino games are powered by RNG (Random Number Generator) technology and are independently audited.
  • If a game is interrupted due to a technical error, the bet will be voided and refunded
  • If you have any questions about a game result, please contact mellbet support

Please note: mellbet reserves the right to adjust betting limits at any time, particularly when unusual betting patterns are detected on an account.

7Prohibited Activities

The following activities are strictly prohibited on the mellbet platform:

  • Multiple Accounts: Creating multiple accounts is prohibited
  • Bonus Abuse: Attempting a withdrawal without meeting bonus conditions
  • Collusion: Colluding with other players to manipulate outcomes
  • Software Usage: Placing bets using bots, scripts, or automation software
  • Money Laundering: Using mellbet for money laundering purposes
  • Identity Fraud: Attempting to open an account or pass verification using false information
  • Hacking: Attempting unauthorized access to the mellbet system
  • Arbitrage Betting: Placing opposing bets across multiple platforms simultaneously to guarantee a profit

Consequences: Any involvement in the prohibited activities listed above will result in immediate account closure, full balance forfeiture, and legal action where applicable.

8Account Closure & Suspension

Mellbet may suspend or permanently close an account in the following circumstances:

  • If evidence of a terms violation is found
  • If false information is provided during KYC verification
  • If unusual or suspicious betting patterns are detected
  • Upon receipt of a financial fraud report
  • By direction of a regulatory authority

Self-Account Closure

You may close your mellbet account at any time by contacting our support team. Any pending withdrawals will be processed before closure, but bonuses with unmet conditions will be forfeited.

9Responsible Gaming Policy

Mellbet believes gaming should be a form of entertainment, never a source of financial stress or personal hardship. That is why we provide responsible gaming tools.

Available Tools

  • Deposit Limits: Set a maximum deposit limit on a daily, weekly, or monthly basis
  • Bet Limits: Set a maximum stake limit per bet
  • Session Limits: Set limits on how long you play in a single session
  • Cooling-Off Period: Take a break from 24 hours up to 6 weeks.
  • Self-Exclusion: Block your account temporarily or permanently

Need help? If you're struggling with a gaming addiction, talk to a family member or friend. For more information, visit our Responsible Gaming Page View.

10Privacy & Data Protection

Mellbet takes the security of your personal information seriously. All data shared on our platform is protected by SSL encryption.

  • Your personal information is never sold to third parties
  • Your information is used solely for service delivery and security purposes.
  • Information may be shared with regulatory authorities when required by law
  • You may request to view or update your personal information at any time

For more details, visit our Privacy Policy Read.

11Right to Amend Terms & Conditions

Mellbet reserves the right to modify, amend, or update these Terms & Conditions, in part or in full, at any time. Any changes will be clearly communicated on the platform before they take effect.

  • You will be notified via your registered email or mobile number for any significant changes
  • Continued use of the platform after any changes will be considered acceptance of the updated terms
  • If you do not agree to the updated terms, you may close your account

Advice: Check this page regularly and note the "Last Updated" date to stay informed of the latest changes.

12Contact & Dispute Resolution

For any questions, complaints, or disputes, the mellbet support team is always ready to help. Here's how to reach us:

  • Live Chat: 24/7 live support is available.
  • Email: [email protected] (response within 24 hours)
  • Language: Support is available in Bengali

Dispute Resolution Process

If a dispute arises, contact mellbet support first. The support team will aim to resolve your issue within 72 hours. If the matter remains unresolved, it can be escalated through our licensing authority. All decisions made by mellbet are final and binding, following a thorough and transparent review.

Legal Jurisdiction: These Terms are governed by the laws of mellbet's licensing jurisdiction. Any legal disputes shall fall under the exclusive jurisdiction of the courts in that jurisdiction.

Done reading the terms? Get started now!

Following mellbet's Terms & Conditions ensures a safe and enjoyable gaming experience. Register now and claim your welcome bonus.

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